Privacy Policy

Introduction

Good Neighbor Fund ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a donation
• Apply for assistance programs
• Contact us through our website
• Subscribe to our newsletter
• Volunteer with our organization

This information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely through Stripe)
• Health-related information (for assistance applicants only)
• Demographic information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process donations and issue tax receipts
• Evaluate and process assistance applications
• Communicate with you about our programs and services
• Send newsletters and updates (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through Stripe
• Limited access to personal information
• Regular security assessments
• Secure database storage with encryption at rest

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., Stripe for payment processing, Resend for email delivery) who assist us in operating our website and services
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share your information

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at info@goodneighborfund.org.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

We use Plausible Analytics, a privacy-friendly analytics tool that doesn't use cookies or collect personal data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: